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is this normal for hair?

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Yeah, clumps are definitely not normal, @Heather2003. @Post5's idea about a deep conditioner is a good one. I use one every Sunday after I wash my hair, and it really helps keep mine from feeling so dry and brittle. Hope you find something that works.

Ugh, clumps, that's rough, @Heather2003. I’ve never gotten clumps, just a bit more shedding than usual in the winter like @Post2 mentioned. It’s good you’re already using sulfate-free shampoo though. Have you tried any hair masks? My aunt swears by one with avocado oil.

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